Privacy Policy for Trent Lock Golf & Country Club

Effective Date: 02/03/2025

At Trent Lock Golf & Country Club, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using our website (the “Site”) or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our Site and services:

1.1 Personal Information

When you book a golf session, sign up for a membership, register for an event, or contact us, we may collect personal details such as:

Name
Email address
Phone number
Postal address
Payment information (e.g., credit card details for bookings or memberships)

1.2 Usage Data

We may also collect data on how you use our Site, such as:

Your IP address
Browser type and version
Pages you visit on the Site
Time spent on pages
Referring website or search engine

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that allow us to recognize you when you return to the Site. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process bookings, membership registrations, and event reservations
To communicate with you regarding your bookings, membership, or event participation
To send promotional offers, updates, or newsletters (with your consent)
To improve the functionality and user experience of our Site
To comply with legal obligations and enforce our terms of service

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate the Site, process payments, or deliver services. These providers are contractually bound to keep your information confidential and to use it only for the services they provide to us.
Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., government or law enforcement).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: If your personal information is inaccurate or incomplete, you have the right to request corrections.
Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise your rights, please contact us using the details provided below.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Links to Third-Party Websites

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

KBA & EM Developments Limited
Trent Lock Golf & Country Club
Email: enquiries@trentlockgolf.com
Phone: 0115 946 4398 opt.3

This Privacy Policy is designed to provide transparency and help you understand how we handle your personal information while using our website and services.